This is an automated archive made by the Lemmit Bot.
The original was posted on /r/artificial by /u/NuseAI on 2024-06-18 17:19:34+00:00.
- McDonald’s is discontinuing the use of AI ordering technology at drive-thrus after testing it at over 100 locations in the US.
- The company collaborated with IBM to develop and test AI-driven, voice-automated ordering as part of its growth plan.
- Despite the setback, McDonald’s plans to explore other AI partners and evaluate scalable solutions for voice-ordering by the end of 2024.
- Other fast-food chains like White Castle and Wendy’s have also experimented with AI-powered solutions in their operations.
- However, challenges such as AI inaccurately taking orders due to accent recognition issues have been reported.
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