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The original was posted on /r/maliciouscompliance by /u/Dr_mombie on 2024-06-19 23:48:15+00:00.

I work at a small doctors office. 2/5 employees are out this month. I am mostly keeping the fire relegated to the dumpster in their absence.

The doc sees geriatrics and hospice patients. As such, we are regularly faxed nurse visit notes from various home healthcare services that he has to sign off on and we fax back. Sometimes this stuff can get lost in the sauce, but we generally try to stay on top of it.

One of those home health billing departments decided she wanted to harass me daily by fax and phone calls until she gets her documents. Fake nice with cheerleader level cheer, and writing all sorts of unnecessary and messy shit on the fax cover pages. We talk to her multiple times a week. She knows we are short staffed, but she really needs these docs signed STAT for billing purposes. Out of all the tertiary healthcare organizing wizards who are understanding and willing to give me grace, this billing packet simply can not wait.

I have actual patients to assist, prior authorizations to submit, phones to answer, charts to update, refills to approve, and generally higher priority stuff to do. She calls again. Fine. I drop what I’m going to organize and sort out the signature packet situation.

I got the signatures for the specific packet she wanted. I made a fresh cover page. Then I shuffled the ever living fuck out of the packet she is harassing me for. It’s all for the same patient, but 3 different document sets. Everything is out of order. Some pages are upside down. I plan to keep shuffling and faxing this shit sandwich to her until my coworker comes back next week.

Becky in Billing got 2 packets today. Tomorrow she’s going to get a shuffled packet with a “This page is intentionally left blank”.

Feel free to add in more ideas for this packet.