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The original was posted on /r/surface by /u/C-pher on 2024-08-13 05:01:10+00:00.

So, I’m flying out tomorrow and I got on my SP and went to download some shows I watch. I noticed the little download button was missing and all the episodes I had were gone.

I couldn’t find where this changed, so I chatted up with a representative.

Turns out that in order to provide a better service and offer live shows, they removed the download option from the windows app only.

How is raising prices and removing this feature an improvement. And why only from the windows app?

Man, I can’t stand trying to watch a show from my phone. I want the larger screen. But I thought I was going crazy since I was watching shows a week and a half ago on my SP on the plane.

Man, more and more I’m thinking about killing Netflix and staying with my other streaming app.