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The original was posted on /r/newzealand by /u/flashbone93 on 2024-09-11 09:47:58+00:00.

Hello everyone, I hope you all are doing well. I am not sure if this is the appropriate platform to seek advice, but I had a rather unpleasant experience today.

I am feeling quite frustrated because I am at a loss for what I could have done differently in this situation.

To provide some context, a friend of mine who is currently overseas required assistance with making a delivery. Since I was available at the time, I willingly offered to help him out.

Upon reaching the delivery location, I noticed that the tires of the hand trolley used for transporting the products were flat(owner). In an attempt to bring this to owner attention, I mentioned it to him.

However, for some inexplicable reason, he began swearing and yelling at me out of nowhere simply for pointing out this issue.

He proceeded to assert that since I was providing a service, it was my responsibility to deal with the situation. It is important to clarify that I never expressed any reservations about dealing with flat tires. I would have been perfectly content to carry the crates one at a time and place them outside his freezer.

In an effort to defuse the situation, I attempted to pacify him and requested that he calm down. Unfortunately, he responded by shouting back at me and telling me not to tell him what to do.

As the situation escalated, I chose to remain silent and continued to carry the remaining crates into his shop, one at a time. I made the decision not to use the trolley with the flat tires.

Despite the verbal abuse I endured from this individual, I maintained my composure and completed the delivery.

The next thing that came to my attention was a phone call from my friend, informing me that the elderly gentleman was considering filing a police complaint against me for verbally mistreating him.

Please believe me when I say that it required all of my self-control to maintain my composure and composure & I did not say a single bad thing to him.

If it were up to me, I would have returned with the products immediately when he began to speak to me like that but since I was assisting my colleague and did not wish for him to suffer any loss of business or sales due to my actions, I made the decision to keep the matter to myself…

But I find it difficult to understand how this individual can blatantly fabricate such falsehoods and attempt to portray me as the perpetrator in this situation. Furthermore, the audacity to threaten legal action against me is quite astonishing, considering I am the actual victim in this matter.

By the way, this was entirely a voluntary service. I am not receiving any compensation. I was simply doing this out of goodwill for my friend. Though it seems it backfired 😔