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The original was posted on /r/Boise by /u/alifefullofsykes on 2024-10-27 02:57:05+00:00.
I work at an assisted living off state street in Boise next to a Human Bean. If you need a place for your family, I would avoid this company as a whole. Residents rights are being violated (I’ve had a resident crying to me multiple time about how not only care staff, but THE NURSE treated her), they improperly train staff write you up and still don’t train you, the office PARTICIPATES in caregiver drama/gossip, but tells staff to not do it, there is no form of effective communication between staff on any level, they hold only certain staff to policy standards and others can get away with anything and all if this is leading to neglect and a toxic building. The entire building is so toxic even residents know what is happening because the gossip never stops!! They can barely keep staff around, the turn over is the highest I’ve ever seen. Staff are walking out on the first week if not the first day.
I attempted to report the issues with lack of staffing, and neglect to my administrator and also to the regional director and I in turn got written up for everything I reported. I was given verbal orders and I followed those and was also written up when I did what I was told.
I’ve been doing this for 15 years and this is not the only facility like this, but it is the WORST. The memory care building just got sued from a patients family! The facility nurses must have gotten their degrees from a cereal box because they do not take reports for patient concerns seriously and by the time they do, the condition is far worse than it should have gotten.
I just thought anyone who needs a place for a family member should avoid this facility. I’ve worked at many around Idaho and I’ve never seen this much of a shitshow. And I am taking the proper steps needed to help the residents.