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The original was posted on /r/maliciouscompliance by /u/anangelkissedme on 2025-04-19 23:30:33+00:00.

Worked at Cotton On a few years back. I used to greet everyone with a simple “Hey! Welcome in.” Nothing extra.

New assistant manager came in all serious and said,

“Stop greeting customers unless they talk first. We’re not here to chase them.”

Alright. Next shift, I just folded hoodies and stayed silent. No “hi,” no eye contact.

Customers walked in and looked confused. One even asked,

“Are you guys closing?”

Sales dipped for the week. Same manager pulls me aside later like,

“Actually… maybe bring the greetings back.”

No problem.