This is an automated archive made by the Lemmit Bot.
The original was posted on /r/singularity by /u/BeginningInfluence55 on 2023-11-06 07:50:29.
2021, I was stuck in a monotonous customer support role in the energy sector, where the work was as dull as it was detail-oriented. To break the tedium and boost efficiency, I fine-tuned GPT-3 to automate - decent amount of specific daily tasks. This was a game-changer, doing the job with impressive accuracy, even outperforming me, in line 30% of the time.
I didn’t tell anyone at first and quite abused it. I would just watch YouTube most of the day and vibe, while still getting more work done in less time. At some day, I showed my colleagues how easy our workflow could be. I even predicted our jobs could be taken over by AI in five years and urged them to adopt my approach. However, my enthusiasm wasn’t contagious. Instead of joining in, they reported me up the chain of command.
The head of customer support was extremely angry and upset. I showed them that I didn’t even sent any specific customer or company data over to OpenAI. I told them how much more work I got done better over the last weeks and I even offered to demonstrate and set up everything for free, for everyone, which was ignored. I faced backlash and was closely monitored to ensure I didn’t use the AI, as if I had broken some sacred trust. This was bugging me to hell, I had to do everything manually AGAAIN but knew that this is some automatable bullshit. I mean what’s the deal with a company? To get things done quick and easy or to be some kind of matrix tank that produces agony for no reason? I was so annoyed by their lack of vision that I had to quit.
Fast forward two years, and there it is, a job posting on the company’s website, seeking someone to do exactly what I had been penalized for – integrating ChatGPT into their internal systems.