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The original was posted on /r/perth by /u/IamtheTrent on 2023-11-06 04:56:06.

Hi all,

I recently had the experience of replacing my old security screens. I collected quotes for security screens for both my back and front doors at my house in Cannington:

• Westral: $948 for the front door, $1039 for the back door with 0.8mm mesh.
• Safeguard Industries: $880 each. 0.8mm and 1.0mm mesh.
• Perth Homeguard: $780 each. They didn’t perform actual fitment checks, only a quick view. Also, they lacked wrap-around mesh fitment, offering only squeeze fit. 0.8mm mesh.
• Clearshield: $990 each, but they have punctured hole type doors (which could affect airflow).
• Madurah Glass: They only install on new builds and renovations.
• Jason Windows: They only provide security screens for Jason window doors.
• District Screens: $750.00 each, with an installed Jamb set available for an extra $60.00. They offer the Invisgard type, but it’s not possible due to location constraints.
• Gardas: $1040 each. They might need to make the front entryway shorter due to an unusual jamb.
• Clearview Security: $1045 each and recommend jamb replacement, which no one else did.
• WA Security: $1020 each, with no site visit. They offer Crimsafe screens.
• Ezyfit doors: $980 for the front door, $1050 for the back door, both with Invisgard type.
• KNA Security: $915 for the front door, $1203 for the back door, both with Invisgard type.

Most companies quoted extra for the back door due to the odd framing. Ultimately, I chose Westral due to positive reviews from colleagues and an appealing sales pitch. I was particularly drawn to the color choice the salesperson showed me, ‘Charcoal Lustre,’ and the additional security features offered, such as the triple lock, deluxe door reveal, and lock guard. These features set them apart from the other companies. My previous security door was a Westral Diamond-patterned security door.

After making the deposit, the door was installed within a couple of weeks. Unfortunately, I believe the installation was somewhat rushed and completed within a couple of hours. I noticed afterward that the door jamb had been cracked in several places due to the angulation drilling into the frame. Additionally, the silicone work was roughly done in several spots, and there were gaps in the corners where the frame was supposed to meet. After following up a couple of times with the salesperson, I was able to organise for the manager to come out and check the work. Initially, he suggested the issue was more likely due to the old security screen, but after taking off the security frame, he determined that the frame was incorrectly sized for the jamb, leaving insufficient space for the installer to put in the fixings. His solution was to re-drill at the correct angle, fill, and paint. He attributed the issues with the quality of the silicone job and the installation problem to the fact that the frame wasn’t painted. I was given no recommendation at the time of ordering to paint the frame.

Overall, my experience was average. I think the product is decent, but perhaps the execution and customer service were a bit lacking. I hope this information helps you with your security screen decisions.