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The original was posted on /r/datahoarder by /u/godzillahash74 on 2024-03-26 21:43:10.

I’ve been a long time lurker (though i have a few comments to my name) here because I tinker around with homelabs and home networks and this and that, whatever. I never thought I would be posting here to vent about a so called professional services provider that is so bad I want to shit my pants. Every datahoarder thought I had in the back of my mind, I should have just said it and done it. Every time I asked for do we have premium back ups and failovers, I should have tested it, I should have said show me the money. But no, I took the advice of our outsourced IT guy who found a VPS provider in the cloud. Every time I thought, but do we have enough redundancy, and back ups schedule. Even though I was told yes, I should have fucking known better and asked for proof. But I am an accounting guy, I don’t have leverage in the IT space, wtf do I know what I am talking about. I should have just have asked for it, albeit humbly. So here I sit, our VPN and environment in the cloud somewhere, over 30 hours and waiting for a support ticket to flicker on the screen to be refreshed for an update. seriously never again, and you guys too, out there, you work for small firms with these outsourced IT firms, ask for the proof, go through the hot and cold failovers! don’t take their word for it.