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The original was posted on /r/talesfromretail by /u/ohcomeonow on 2024-03-30 15:54:09.


Let me preface by saying that I did not care a lot about this job/getting fired. Most customers were nice but we got our share of the insufferable type.

Another post here reminded me of the time I had a difficult customer late in the evening. This guy was trying to get a refund on an item without a receipt. Possibly stolen, I suspect. When I refused to approve the transaction, he demanded to speak to the manager. While I was not technically the store manager, I was the MOD. So I just said “That’s me.” Well, now he asks for the corporate phone number. I told him I didn’t know it off the top of my head but he could google that. He got all hissy and said that he knew the district manager and wanted their number. I said “You want to complain about me and expect me to help you do so? Yeah right. Figure it out then.”

He storms out of the store talking about how I won’t have a job tomorrow. Never a heard a word about the whole incident from my boss or the main office.