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The original was posted on /r/maliciouscompliance by /u/Platinum_68 on 2024-07-12 01:28:16+00:00.

So I work at a convenience store and our pos system is in fact a POS so sale prices have to be punched in manually, they don’t register when items are scanned, this includes promotional discounts for buying more than one of a product.

Now most customers understand this and don’t pay it any attention, however there are the odd few I have to explain this to.

One such customer refused my answer and demanded I rescan all her groceries because I’m “ripping her off” I told her that this will actually increase her total cost because she wouldn’t be getting her discounts. She doesn’t believe me so I just do as she asks and scan everything the “proper” way and she was livid when her total was higher.

I end up pawning her off on the manager who explains the exact same thing I had earlier, she gets her original price, and wastes about an hour of her life arguing in a convenience store.

TLDR: Customer accusing me of ripping her off, almost pays extra when I do it her way.