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The original was posted on /r/piracy by /u/DjRoasteg on 2024-08-11 10:36:45+00:00.
So I bought a Mass Effect: Legendary Edition on steam when it was the summer sale. Fast forward to yesterday, I finally decide to play it, I launch the game and it asks me to type in some verification code from email, that is supposedly linked to my steam account. Fun part is that I’ve never had EA account before. So I go to EA support, fill in my first ticket. They assign me an assistant, they asked my name and then nothing, silence. 5 minutes later, the chat closed. OK, let’s try it again. I click “Resume” on my ticket, fill in the same information again, attach the screenshot of my problem and then I get assigned another assitsant. I tell them my name and the problem I have.
and then the ticket gets immediately closed. Gee thanks. I contacted steam support, this is their response.
As expected, Steam can’t help me. So I open another ticket.
And there, I began to lose my sh*t. I described, and attached the screenshot of my problem to every damn support ticket I opened.
Asked me to share the same screenshot, that I attached to every ticket.
“If you are able to play game i think the issue is fixed” mf WHERE DID I SAY THAT I CAN’T LAUNCH THE GAME
This is it. My boiling point. The fuck makes you think I’m obliged to share my emails with you ffs. I just can’t justify NOT pirating AAA games anymore. I bought the game, and it gave me more trouble trying to make it work, than downloading a repack. Also, how incompetent is the support team? Fuck you, EA.