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The original was posted on /r/lifehacks by /u/C3F on 2024-09-06 19:16:00+00:00.

After a recent trip cancellation, we were issued a partial refund for our tickets. United Airlines decided to deduct $428 from my total fare of $1,215.96. The rationale behind this: $428 was the amount paid to select seats. I was refunded $787.96. Apparently, it is United policy to not refund for seat selection.

My wife called United and requested the amount back. And, they did process the balance of $428! (I am indeed happy to receive my money back.)

WHY AM I SHARING THIS? If big-business owes you refunds, please call them. Yes, I know, this should be common-sense and they should do this based on honor/etiquettes.

But that’s not how it is. A simple 15-minute phone call remedied the solution and got us the full amount we were owed.

So, yes, please take a few minutes to call these companies and ask for your hard-earned money.