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The original was posted on /r/Ultralight by /u/CatInAPottedPlant on 2024-09-28 23:12:44+00:00.

Screenshot:

Trying to buy a replacement segment for my poles, and it seems like zpacks is adding a $3 fee for "free returns and package protection. Maybe I’m just an idiot, but if you’re charging $3 up-front, how exactly are those returns free?

Anyone else see this? There doesn’t appear to be any way to remove it. Maybe on a bigger purchase this wouldn’t add up to much, but on a <$50 purchase I feel zero need to be paying for the potential to return something for free.

I can’t find anything on their website about this, and the checkout page offers no explanation either.