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The original was posted on /r/japanlife by /u/FA_Nibbler on 2023-08-09 19:16:05.

TLDR: fell with the bike, got a flesh wound on my hand, 3 hospitals did not care to help and send us away. After 3 hours with an open wound and driving with our own car to the next city, I got help and hand got fixed.

Advice: always call 119 don’t try to find help by your own, especially when Doctors are about to close.

I had today a frustrating experience with the hospitals. What happened: I was on my way to bike to the train station as always and it was rainy. In front of my house I fell with my bike, everything went so fast. I think my tires went on the edge of the guiding lines for the blind and both tires just went sideways. I caught myself with one foot fell and rolled myself forward with one hand and landed on my back. I jumped up in a second, Everything okay I thought, until I saw that I cut my hand maybe on the curb or stone and the blood was just running out of an open wound on my palm. Anyways, I went back home to talk to my wife and maybe find a doctor. We called the nearest hospital and they said they can’t help me since they just take care of emergencies. But also did not care to help where we can go. (I felt like an emergency since after 20 minutes the hand was still bleeding even after strong compression)

We searched then the next nearest clinic what was 5 minutes by walk and we went there just to get turned down on the reception again, they told us they can’t help. But they gave us another adress for a doctor.

We walk back home and jumped in our car, to drive to the doctor. When we arrived they told us they can’t help because they will close in 10 minutes… At this point I got frustrated

Back to the first one, without calling them just showing up and hope they can just fix the stupid flesh wound…

The reception remembered us and did not took us any serious and was laughing at us. and said we should wait in the entrance, after 15 minutes a nurse showed up and checked my hand and said I need stitches but they don’t do it here because this is not an emergency. I was covered in blood and they did not even care to give me a clean tissue

After my wife start crying because she was so angry she demanded that they give us a place where we can get help. They gave us an adress what was a 30 minute car drive away.

In the end this hospital was finally helping me, fixed my hand and gave me some pain killers. And the doctor was really nice. He finally told us that if we have this case, we just need to call 119 and they will organize where to go. I just wonder why nobody else was able to tell us that. Just to mention, getting a syringe in your open hand sucks a lot.