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The original was posted on /r/talesfromretail by /u/tyw7 on 2025-01-03 19:07:39+00:00.

I worked in an electronic retail shop as a Christmas temp. A customer came to the till wanting to purchase a washing machine. He had reserved the iem.

I checked our stock system, and the system is showing five available. But before I put the transaction through the system, I had to call the warehouse out back to make sure the stock was accurate.

I asked the customer to wait on one side while the warehouse searched for the model.

After about five minues, the warehouse guy came out and said that they couldn’t find the item and recommended that I try to sell a different one.

I went to the manager in charge and ask her what I should do. She came to my till and upon checking the stock said, “We have five in stock. We can’t have lost them all!”

Then she asked me to head to the back and try helping them find it. I did as told and while searching with the warehouse guy, he managed to find the washing maching model that the customer wanted.