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The original was posted on /r/talesfromretail by /u/DolliDahlia on 2023-08-13 07:12:18.

A little context. I’m a cashier, there were 3 older women who went up to my lane. I greeted them as usual and immediately they said that the chips they wanted were on sale.

I said “ok, let me go ahead and scan it so I can see” but of course some of the chips were not on sale. I informed them that the chips were not on sale and the yelling starts.

They yelled at me saying that the chips were definitely on sale, that I’m not understanding them (they were Caribbean) and that they are delusional and saw the sign. I asked one of my coworkers to go check the sale for me. Which of course, 1 brand of the chips they wanted were in fact NOT on sale.

They started yelling at me to just take the chips off then, and I asked “why are you having an attitude at me? I haven’t done anything” that may have not been the best thing for me to say, but I was tired of being yelled at for over 30 minutes about some chips when I tried being cooperative and understanding.

The older lady really didn’t take that well. And started yelling about how I was disrespectful, and didn’t know anything. She said I was disrespectful because she can just see it on my face and that I have an attitude because I look like it.

All 3 of them started to yell at me about how I’m disrespectful and I couldn’t take it anymore and started to cry. One of my coworkers rushed me to the break room so that they can deal with them and give me time to take a breather.

An hour goes by, they are still there arguing at the manager about some chips and one of the ladies tries to get into the break room I was in. One of my coworkers (who was there to comfort me) told her that she can’t be in here, this is the employee break room.

She ignored my coworker and started telling me not to mind the older lady as she is old and she says stuff because she’s old, instead that I needed to gain courage and be a man. She wasn’t there to apologize, she was telling me that the older lady did nothing wrong and that I’m just sensitive.

Another coworker rushed her out, and not long after the other lady tries to come in, she says she wants to “give me a hug” but my coworker immediately escorts all three women out.

This has seriously mortified me, as I don’t even understand what was happening before everything went to hell. My manager did let me know it’s absolutely not my fault so I’m happy about that.