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The original was posted on /r/maliciouscompliance by /u/Crusbetsrevenge on 2025-01-29 01:57:37+00:00.

This is a few years ago now. I was working for a local flooring retailer. It was a cool job and for the most part the customers were cool. Until one day, let’s call him Jonesy, not his name just how I think of him. Comes in and buys some tile. He buys probably 6 different colors for different areas of the house. I explain at the time if he has any full boxes when he’s done we’ll take them back and get him a refund. He says okay and leaves.

A couple days later in strolls Jonesy and wants to return his tile. Ok no problem until I see that ole Jonesy has brought back 3 or 4 tiles from each of the colors he bought. He has not one single box. I don’t have a good way to return single tiles. I let him know why I can’t and what we can’t do. Dude immediately goes full boomer and starts raising his voice at me and telling me how we lied and misrepresented our process. After a couple minutes I’m thinking this is in no way worth it so I just make up some item roughly the cost of his tile and hand him the cash. As he’s walking out the door I hit him with the polite, “have a nice day” to which he responds with a couple expletives.

Here is where the malicious compliance comes in. I knew what he returned was the last of those tile colors and we weren’t getting anymore in. So I grab one of the loader and have him immediately take them out to the dumpster and make sure he breaks them in the hope ole Jonesy runs a couple short. A couple days go by and nothing. I was a little disappointed as I thought my plan was awesome. Then about 4 days after he returned his tile he comes in all frantic and needs more. I let him know that since I only had a couple tiles of those colors I couldn’t resell them so they were thrown in the dumpster. But he was welcome to see if there were any that were still usable. He looked super pissed but couldn’t do anything so I took him out to the dumpster and let him look around but all that was left was broken pieces. It was awesome.