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The original was posted on /r/talesfromretail by /u/G1veyouUpAstley on 2025-04-29 05:52:51+00:00.

Disclaimer: this was about 3 months ago and I’m a self checkout cashier.

So this guy comes up to the self checkout, scans his stuff, and sees that his item(a pack of 15 grout sponges) is “not the right price”.(here we go…) So I ask him where it was. He says “it was in a bin full of these things, and the price listed was lower than what’s being shown on the screen.” I say “Ok, can you go get a picture of the item and the label?”, C: “Can’t you call someone to go check the price?” Me: “No, I can’t.”

He annoyedly walks back there and gets the right product(He happened to pick up the ONLY pack of 15 grout sponges in a display full of packs of 3, something that is very common because of customers leaving stuff where it shouldn’t be) and comes back and starts bitching about how he shouldn’t’ve had to go back and get the item.

He then goes to get a soda or something(honestly can’t remember what it was and at that point I was scared that this guy was gonna go off on me) and my head cashier walks up to the cash register he was scanning stuff at and clears it, because he was gone for quite a while.

He comes back, gets pissed off that his cart is empty because he was gone, and he had put his item where many people leave their stuff when they don’t want it, and starts going off on me and my head cashier(who was there at the time) about how I should’ve listened better(he was vague as to what he was gonna do with the items) and finally finishes. At this point I’m scared out of my mind and honestly pissed off that I couldn’t do anything about it, and my head cashier says that she was about to do something like kick him out, but he finished berating me before she could get the chance.

So yeah I hope that guy never shops at my store again.