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The original was posted on /r/talesfromretail by /u/thiccpolishboi on 2025-05-16 23:11:51+00:00.
We recently had a lady lose her debit card in our store. One of our employees found it on the floor just a few minutes after she left. I decided to post on our local Facebook page that this lady left her card here and if anyone knows her to please let her know. We’ve done this multiple times before with no issues.
About an hour after I posted this, the store phone rings and I answered. The lady says “I saw your Facebook post. You NEED to take it down. That is not my card. My employer saw the post and they’re freaking out.” I say “I’m sorry ma’am, I was just trying to be helpful.” She cut me off and said “if you want to be helpful, you need to take that card to a local bank branch, not post about it online. You’ve caused me a lot of trouble. Take that post down NOW!” I responded “Yep. Have a good one.” And hung up.
I knew from the way she was acting that it was her card, and most likely a business card for her job, as according to Facebook she’s an office manager. I texted my manager and asked what he would like me to do. He said that since it seems like she doesn’t want to retrieve the card, I can go ahead and destroy it.
The next day, she comes in and politely says that she lost her card here and was here to pick it up. Another manager was on duty at the time and told her that we disposed of it. She got upset and said she told me she’d be in to pick it up today. The manager said “that’s not the story we heard.” The lady went wide eyed and pale and immediately left the store without another word.