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The original was posted on /r/talesfromretail by /u/pretty_south on 2025-05-17 12:18:40+00:00.

I own a high end boutique. A full priced dress was placed on the clearance rack by accident. Our customers try stuff on and then put it back in the wrong place all the time. A customer buys it, goes home and realizes she paid full price. She came back to my store and argues that she should receive a 50% refund because she found the dress on the 50% off rack. I told her that it was placed there by accident and that it’s actually full price. I show her the tag that has no sale stickers. I refunded her the full amount and we kept the dress. She goes home and texts me paragraphs back and forth for hours claiming I am purposefully stealing from customers and tricking them into buying full price items. I can’t tell if she’s crazy or if she really just wanted me to give her 50% off a full price item or both!