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The original was posted on /r/selfhosted by /u/jammsession on 2025-05-26 09:51:47+00:00.

I don’t know why my post got banned on /r/rustdesk, and also contacting the mod didn’t get me a response, so I thought I would give it a try here.

I am a little bit confused about the current status of Rustdesk. Maybe you guys can help me.

What I currently use:

I only use Rustdesk for Windows Remote support. No macOS, no Linux, no Smartphones or tablets (although that would be awesome if possible).

I also don’t use Rustdesk for servers. I never install Rustdesk. I use SSH for that.

The Rustdesk download is too complicated for many of my users. So instead of directing them to GitHub, I have a remote support button on my homepage, which downloads them the Windows x64 EXE.

They start the app and give me the ID over the phone.

I do some support and then we close the app.

What I would like to use:

Basically the same but with my server. But for that I have to configure the client to not use the Rustdesk official servers, but mine.

As far as I understand it, there were some hardcoded options by changing the filename in the past, but that is gone now.

So my only option seems to be to buy Rustdesk Basic?

Do I need Rustdesk Basic and get the client generator for that use case?

If that is the case, Rustdesk isn’t for me. I am not cheap, and I am happy to pay for OpenSource software I use (Proxmox, OPNsense). But Rustdesk Basic would roughly be the same price as TeamViewer and Anydesk.

Also to be honest, the banning of my post rang some alarm bells for me. I don’t like being overly dramatic, and I am very happy to find out that this was just a misunderstanding, but until then I am a little bit suspicious of where Rustdesk is heading.

As far as I understand it right now, the client generator is paywalled and there is no other feasible option to point it to my own server.