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The original was posted on /r/talesfromtechsupport by /u/New-Assumption-3106 on 2025-05-31 21:56:48+00:00.

This is back in the day but when we quoted for structured cabling installations we itemised the rack contents. So it would be 42U rack + 4 shelves + patch panels + cable management bars and so on. The last item would be heavy-duty castors.

This would be for a rack in an office or production environment, not in a climate-controlled server room, and you might need to move it a bit to get access behind to feed in more cable or services, or just for whatever.

This client didn’t like the idea of £50 for castors so he approved the whole £30,000 project quote, but he struck off the castors.

I strongly advised against this, but the project went ahead with fixed feet on the rack.

A couple of months later, guess what? they needed to move the rack a few feet to get some electrical work done.

That’s fine. We can do that. We’ll just have to shut the network down, remove all the equipment from the rack, lay it on its side, change the fixed feet for castors, upright it, reinstall the kit & off you go.

He saw the irony.

I stopped itemising rack components