LPT If you are trying to get ahold of customer service at large company and they have extremely disappointing and frustrating AI chat bots you have to go through, always call their sales department. They will always pickup because they want to take your money.
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Edit: I usually say something along the lines of, “Hey thank you for picking up! I was hoping to buy expand/etc my plan/item but before doing so...
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The original was posted on /r/lifeprotips by /u/Karmaslute on 2025-06-21 18:29:54+00:00.

Original Title: LPT If you are trying to get ahold of customer service at large company and they have extremely disappointing and frustrating AI chat bots you have to go through, always call their sales department. They will always pickup because they want to take your money.

Edit: I usually say something along the lines of, “Hey thank you for picking up! I was hoping to buy expand/etc my plan/item but before doing so I have a problem that needs to be fixed (or a question answered)”