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The original was posted on /r/talesfromtechsupport by /u/ThehillsarealiveRia on 2025-06-25 11:26:09+00:00.

So I accidentally removed someone’s access to our online expense system, my fault cause I thought they had left. I reinstated everything, access to the system and the reporting module, but reporting takes 24 hours to reinstate. Everything else is back.

User sent me a message saying ‘ok thanks, I will check all when access restored tomorrow’.

So I explained again ‘you have access to everything but reporting, reporting will be reinstated in about 23 hours’.

‘Oh great, thanks for letting me know’.

That was three hours ago.

User just sent me a message ‘hey I just tried to access reporting and it’s not working, here is a screenshot showing that reporting is not working’

SERIOUSLY?