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The original was posted on /r/maliciouscompliance by /u/SignificantLab3509 on 2025-06-26 03:30:17+00:00.
A few years ago, I worked in logistics for a mid-sized warehouse that shipped expensive industrial equipment. One of our newer managers—let’s call him Brad—wanted to “streamline processes” and said everyone needed to stop “wasting time double-checking outbound shipments.”
Now, the company policy clearly stated we were to verify model numbers, serials, and recipient info before shipping. But Brad, in his infinite wisdom, told us in a team meeting:
“From now on, you ship what’s on the top of the pick list. No questions. No double-checking. That’s the new standard.”
I asked for clarification:
“Even if the model or serial doesn’t match what’s in the system?” Brad: “Correct. Just follow the list.”
You got it, boss.
Fast forward two days. I notice a $12,000 part at the top of the pick list meant for a customer in Ohio, but the serial doesn’t match the order. I bring it up. Brad, overhearing, jumps in:
“Didn’t we just go over this? Ship what’s on the list.”
Cool. I slap the wrong serial sticker on it, scan it in, and ship it out.
Four days later, chaos erupts. Customer is furious. Wrong part, wrong serial, and now they’ve missed a major contract deadline. Refunds are demanded. CEO is looped in.
Brad tries to throw me under the bus, saying I should’ve checked. I pulled up the email from the team meeting summary he sent out…
“Employees are no longer required to verify serial numbers. Ship per pick list.”
Guess who got written up? Not me. Guess who got demoted two weeks later? Brad. Guess who got praised for “following procedure to the letter”? Yours truly.
Edit:
Apparently someone was so deeply moved by my use of punctuation they reported me to Reddit for “mental health concerns.” Just want to reassure everyone — I’m not spiraling, I’m just good at writing and bad at tolerating stupidity.