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The original was posted on /r/nexdock by /u/sakkaya on 2023-06-08 19:30:03+00:00.

Hi there,

Bought a UPerfect UDock 15.6, after couple of uses, first Dex wouldn’t connect. Then Dex started connecting but only with video. The dock’s keyboard and trackpad would not work. In fact, not even the cursor appears. Any ideas what might be causing this? Many thanks in adv for all the help.