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The original was posted on /r/talesfromretail by /u/EncinoJoe on 2025-07-31 05:37:12+00:00.
Whenever my job is about to close we do the tills and can’t do anything on the registers in my department. If a customer needs something unlocked, we unlock it and if its small enough, put in a lock box and send them up front to the self checkout or if it is big, we walk them upfront to the self checkout. This customer im helping wanted an iPad. Already I knew things were gonna get rough because he was passive agressive and insisting I got the iPad name wrong when he told me the name first. I unlock the ipad and walk him upfront to self checkout. He makes a “joke” about how apparently this makes him feel like he is being walked up into court. So we head to self checkout, I leave him at a self checkout area with a scanner and etc with the ipad. Plenty of other employees and people around if he needed help, not to mention cameras and said employees if he was gonna do anything funky. He shouts at me and says “thats all? You’re gonna leave me alone with this tablet?” He also then says “You have been here for a long time” I didn’t hear the rest and he is like “real professional, I know the ap here!” Instead of escalating I walked off and a employee grabbed the scanner and scanned his tablet from the self checkout area. In the past, I had zero issue doing it like this really. Ive done it with prepaid phones and other items and nothing bad has turned out because of it. Even if he did something, its the responsibility of the employees in that area and we have cameras y’know? I later found out he had two beers before and that explains it but was I in the wrong?