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The original was posted on /r/2007scape by /u/PiccoloTiccolo on 2025-08-01 16:54:02+00:00.
I woke up to inbox messages today from Jagex saying they were on the case regarding the duping and item loss rollback issue from last week - and my issue in particular had been resolved!
My friend u/B_I_R_T and I had hope they had been working on this since the incident after a brief note from Ash on discord, so it looks like as of today those of us that experienced losses can possibly expect some good news in near future - and those of you who duped may expect the contrary.
Thank you Jagex for the great communication and quick action on this matter - sincerely, customer support is really turning around!
And yes, lastly, before anyone asks, I returned it as soon as it was back in my possession.
Link to OG thread: https://www.reddit.com/r/2007scape/comments/1m515s5/my_friend_trust_traded_me_an_ely_and_and_jagex/
Link to Mod Shuffles Comment: https://old.reddit.com/r/2007scape/comments/1m515s5/my_friend_trust_traded_me_an_ely_and_and_jagex/n6dbzqk/