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The original was posted on /r/talesfromretail by /u/PossiblyNewts on 2025-09-04 08:17:06+00:00.

I’m feeling both a bit guilty and worried about what happened at work today.

I work outside at a retail store collecting shopping carts to bring to the front. We have an above ground covered parking where you drive in and there are spots on the left and right going back a bit and then you can turn left twice to get to more parking and be going towards the exit of the covered parking.

A common issue we have is people pulling out of their spots and trying to come back towards the entrance and leave through there despite facing oncoming cars.

The Entrance has a sign saying entrance and the exit says exit, there are arrows on the ground directing people in and towards the exit only, as well as two bold no exit signs hanging up which are visible to those walking to the store or cars facing the wrong way.

Today some woman was driving towards the entrance to leave through an entire line of cars coming in while already being over half way to the back and closer to the exit side.

I yelled at her and forced her to turn around. I have forced everyone I manage to catch to do the same and have gotten angry at them as well.

I don’t know why but my anxiety is high with this one though. We have some fires causing smoke to fill the air, the temperature is high, the humidity is insane, we had a sick call and we were busier than normal since we were closed for a day. I was extremely overwhelmed with all the work that needed to be done and having her doing something I would hope someone with a license would know not to do just put me over the edge.

Yes, she should not have gone the wrong way, but the state I was in wasn’t her fault and I feel bad about it. It felt like I yelled at her for ages but it was only a few seconds.

I yelled asking how what she thought she was doing and that I wasn’t going to let her out through here and how I was not in the mood to deal with this nonsense today.

I don’t think I said anything nasty to her, but my tone was loud and not friendly.

Our company really caters to our customers so I’m worried that if she complains I’m done for. It would be my first complaint but I don’t think that matters.

The main reason I hate people trying to leave through the entrance is mainly due to all the signs telling people that you can’t come back this way, but also because other customers walk into the covered parking through that entrance and you can’t see vehicles until you’re inside, no one expects a car to be coming in that direction so I worry someone is going to get hit when I see someone driving that way, especially fast.

Anyway. I feel less anxiety having written that all out. But I don’t think I’ll be able to relax for a couple of days.

Thank you for providing a space I can get all that out.