This is an automated archive made by the Lemmit Bot.

The original was posted on /r/talesfromtechsupport by /u/Fuzzy-Ad-7691 on 2025-09-11 02:31:06+00:00.

Kid brings me his laptop, saying he’s trying to launch a program but a popup keeps blocking it. I take a look. The popup says This program cannot launch while [other program] is running. Close [other program] and try again. I ask kid, “what happened when you tried that?” He gets embarrassed and says “Oh…I didn’t…” So I have him close the other program and try again. Magically, the problem goes away.

A woman comes over and says she’s trying to log into a desktop, but it’s not working. I walk over and take a look, having her type in her username and password. She does so, and a popup says Password must be changed. Click Continue to change password. She says, “See! This keeps happening, I don’t know what to do.” I say, as politely as I can, “Well, see here it says to change your password. So let’s do that.” I click Continue for her. Box one: Enter new password. Box two: Confirm new password. She is confused by the two boxes. “What do I do?” I had to point to each sentence before she would read them.

A girl comes over and says the printer won’t release her job. I walk over to look at it. She enters her password and the que opens, displaying her print job. Then she stands there. “See? It won’t do anything.” I click the button that says Print. Her job releases. She is embarrassed.

Please. Please just read. Please read things on your screen before freaking out.