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The original was posted on /r/ziplyfiber by /u/SwimmerNo8951 on 2025-09-29 16:38:03+00:00.

Charging me a $5 privilege to pay your $60 bill via credit card? 8.3%? We all know that your cost to accept credit cards is nowhere near that much.

Why are you copying the anti-consumer behavior of the big boys, like Xfinity, that you love to dunk on so much?

Why should I trust you with access to my checking account with the multitude of negative experiences I and others have had with your antiquated billing system? Is updating that system ever going to be a priority for you? Is IPv6? I can say a lot of negative things about my time doing business with Big Cable, but my bills were accurate and they had IPv6 over a decade ago.

Seems like the naysayers were right when they said the sale to Bell Canada would ruin a great pro-consumer company.