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The original was posted on /r/wroclaw by /u/Glittering_Roof_6108 on 2025-09-29 05:48:19+00:00.

Have a nice day.In Wroclaw, I recently took a tram route that according to the timetable takes 14 minutes, I bought a ticket for 15 minutes. But the tram was about 3 minutes late, which I didn’t notice. Shortly before my final stop, a ticket inspector came and gave me a fine for my ticket being 2 minutes overdue. Which doesn’t seem right to me when the tram was delayed for a reason for which I am not responsible. Is there any point in appealing this decision or not? I would also like to ask if the customer service line responds to emails at least within a week of writing? Thank you for your reply.