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The original was posted on /r/homeassistant by /u/PM__UR__CAT on 2025-10-20 08:03:22+00:00.

Woke up to Alexa failing on voice commands to HA. and after checking everything, I noticed HA is not able to log into Nabu Casa.

Under: /config/cloud/account

I can see “Fetching Subscription” and “Cloud connection status: Not connected.”

All right, that’s probably why Assistants don’t work right now, but is it an error on Nabu Casa’s site?

I went to https://account.nabucasa.com/ and tried to log in – Failed: “Could not log in, try again later.”

Tried to change my password – Failed with “null”

Tried to create a new account – Failed with “null”

Service Dashboard is all green: https://status.home-assistant.io/

I already created a support ticket but wanted to see here if others have that issue as well.

I am in the EU.