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The original was posted on /r/malefashionadvice by /u/Iamjeffcampbell on 2023-09-26 02:20:07.

Indochino’s Tailor in San Francisco made an error on an in person fitting for a custom suit where suit pants are 2+” too short. Inseam measures to 31” for a 6’5” male who typically wears a 34” inseam.

Indochino refuses to offer any remedy with the following explanation: “Based on our terms, customers are required to reach out within 10 days of their orders being marked as delivered if they require any further fit assistance.”

If it’s been 10 days or more, Indochino’s error is your problem. Their support team suggests I can order a new pair of suit pants, adding $159 to the price of an unworn custom suit.