Generative AI could soon decimate the call center industry, says CEO There could be "minimal" need for call centres within a year

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO There could be "minimal" need for call centres within a year

www.techspot.com

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SingularityEnglish · 1 year ago

cross-posted to:
antiwork
tech
antiwork
technology

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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The original was posted on /r/singularity by /u/SharpCartographer831 on 2024-04-27 18:09:09.

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