Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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/r/tech: Technological innovations and changes.English · 1 year ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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The original was posted on /r/tech by /u/MichaelTen on 2024-04-28 02:31:39.

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